Industry Focus: Property Management & Tenant Experience

Experience: 10 years of experience in property management and commercial real estate customer experience

Areas of Perspective:
  • Property Management Strategy
  • Customer Experience Improvement
  • Tenant Engagement & Retention

Katelyn Wloszek is Vice President of Property Management and Customer Experience at Phillips Edison & Company, where she oversees property operations and tenant-facing initiatives across a national portfolio of grocery-anchored shopping centers. Since joining the company in 2015, she has progressed through property management and customer experience roles, ultimately leading efforts to enhance tenant engagement, streamline operations, and improve overall portfolio performance.

Wloszek’s experience spans property management, regional operations, and customer experience strategy, including oversight of multiple shopping centers and development of proprietary tools designed to improve tenant communication and service delivery. She has led initiatives such as PECO’s DashComm® platform and tenant-focused programs that enhance operational efficiency and satisfaction across the company’s portfolio. Her education includes a Bachelor of Arts in Psychology and an MBA in Project Management.

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